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FAQ

  • Where are you based?
    Dundee New York
  • Shipping Times
    When ordering from my online shop or an affiliated Brad Leiby or 20 Arms shop- Please allow up to 10 days for your order to be processed and shipped out. If you have questions about a recently placed order, you can contact me by filling out the contact form below. If you order something through one of my affiliated stores I may direct you to contact that platforms customer support.
  • Do you accept orders placed outside of the US?
    Yes. Standard shipping rates will apply.
  • What is the store’s return and exchange policy?
    If you have any issues with your order, please contact me here. Refunds may be issued on a case-by-case basis. I am unable to refund shipping costs. When requesting a return, you may be asked to pay for return shipping. If you order something through one of my affiliated stores I may direct you to contact that platforms customer support.
  • Are you available for work and commissions?
    Yes. I always want to hear about a possible project. Contact me by email bradleibyart@gmail.com or use the contact form below.
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