
FAQ
Frequently asked questions
Dundee New York
When ordering from my online shop or an affiliated Brad Leiby or 20 Arms shop- Please allow up to 10 days for your order to be processed and shipped out.
If you have questions about a recently placed order, you can contact me by filling out the contact form below.
If you order something through one of my affiliated stores I may direct you to contact that platforms customer support.
Yes. Standard shipping rates will apply.
If you have any issues with your order, please contact me here. Refunds may be issued on a case-by-case basis.
I am unable to refund shipping costs.
When requesting a return, you may be asked to pay for return shipping.
If you order something through one of my affiliated stores I may direct you to contact that platforms customer support.
Yes. I always want to hear about a possible project. Contact me by email bradleibyart@gmail.com or use the contact form below.